3. Mobile and local insights We asked two extra questions for 2018. These days consumers are engaging more with brands on mobile devices than ever before, so we asked which brands they consider to be the most mobile-friendly. We also wanted to recognise more local brands in our survey, which tend to get buried in competition with multinationals. So we asked consumers which local brands resonate most in their home countries. The results from these questions did not affect the overall results, but give us another facet of insight into consumer brand choice. We’ll be sharing the results throughout our analysis content.
4. Category tweaks Categories and sub-categories change a bit each year, but this year we did a broader overhaul. We consolidated some consumer-electronics categories and more logically grouped FMCG and food categories. Apparel brands and retailers, which in the past had competed together, were separated to ensure only pure retailers competed in the retail space. In that category, we also added a long overdue DIY/home furnishings category, which brought Ikea into the ranking as a top 50 brand. Other notable additions this year include streaming-entertainment brands and rental cars.
PLEASE DIG IN Asian consumers have spoken. Have a look, explore the survey and compare your brand favourites to others. Enjoy!
Methodology
Aside from boosting our sample size by nearly half this year, our core methodology has remained the same. Asia’s Top 1000 Brands aggregates data from an online survey developed by Campaign Asia-Pacific and global information and insights provider Nielsen. The survey was conducted from March 16-April 11, 2018. The study explores consumer attitudes in 14 markets: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
Research relies on a total of 400 respondents in each market, except Japan, India and China where participants number 800, 1200 and 2000 respectively. To be representative of market populations, survey quotas target age, gender and monthly household income.
The study encompassed 15 major categories (alcohol, financial services, automotive, retail, apparel & accessories, restaurants, food, beverage, consumer electronics, home appliances, courier services, media and telecommunications, sports, transportation/travel and leisure, and household and personal care) and 81 sub-categories.
Participants gave responses to the following questions:
Question 1: When you think of the following category, which is the best brand that comes to your mind? By best, we mean the one that you trust the most or the one that has the best reputation in this category.
Question 2: Apart from the best brand that you entered, which brand do you consider to be the second best brand in the category?
Extra question on mobile-friendliness:
Thinking of your personal experience or from what you have seen and heard from others, please name the top 2 brands which are the most mobile-friendly. By mobile-friendly, we mean brands that you interact with easily on your mobile phone, either through apps or mobile internet services. This could include ease of finding information on the brands online, mobile user experience including navigation, browsing and purchasing online via your mobile.
Extra question on strongest local brand:
What do you think is the strongest local brand in your country of residence? By ‘strongest local brand’ we mean a brand that originates from this country, has the best reputation and resonates most strongly with those living in this market.